Innovations for Quality, LLC
Training you at the speed of need
ASQ Certification-Certified Quality Manager-CQM Training
CMQ/OE - Certified Manager of Quality / Organizational Excellence Exam Class

The CMQ/OE is a very challenging exam due to the time constraints.  You have to be a very good time manager during the exam.  

The classes focus on the body of knowledge (BOK) for the CMQ/OE Exam along with the cognitive level associated with each element within the BOK.  It is important to have a solid grasp of what material is important since the CMQ/OE Exam is very time restrictive.  You only have 1.3 minutes per question, so you must move very quickly through the exam.  We also spend a great deal of time working on strategies for approaching the constructed response portion of the exam.  The CMQ/OE exam consists of one section that is constructed response and one that is multiple choice.  The constructed response portion of the exam gives you three essay questions in which you must respond to two.  You have 45 minutes to develop your response for the two questions you select.  It is important during this portion of the exam to focus on the quality of your response and not quantity. The multiple choice portion of the exam consists of 150 questions and 3 hours and 15 minutes to complete.   

Our classes offer a mixture of lecture, breakout sessions and quizzes. The training is conducted in an online classroom environment with a high level of interactivity between the student and instructor.  You will have access to the instructor via email and phone to get your questions answered outside of normal class.  

Sign up for a FREE DEMONSTRATION of the Certified Quality Manager training and experience how the VCT (Virtual Classroom Technology) can position you to pass the ASQ Certification exam.  Review the testimonials of previous students and see how the trainin

Cost of the Certified Quality Manager - CQM ASQ Certification Exam Preparation Course:
      $680.00     This includes all materials, access to the live, online classes, unlimited access to the 
                       archived classes and access to the instructor.
      $450.00    This includes unlimited access to the recorded classes but does not include materials. 

Certified Quality Manager - CQM Exam Preparation Course Syllabus: 

      Class 1    Leadership 
      Class 2    Strategic Plan Development and Deployment
      Class 3    Management Elements and Methods 
      Class 4    Management Elements and Methods
      Class 5    Quality Management Tools
      Class 6    Customer Focused Organizations 
      Class 7    Supply Chain Management / Training and Development
      Class 8    Constructed Response
      Class 9    Review
   Plan on about 5 additional 1 hour sessions included to review questions and test taking strategy.
      Review the Course Outline for the Certified Quality Manager.   

If you would like some more information or would like to register for the Certified Manager of Quality/Organizational Excellence training please contact us.


The focus of the ASQ Certification Certified Quality Manager Preparation Course:

-Our training centers around ASQ's Body of Knowledge for the Certified Quality Manager Exam.  The Body of Knowledge is the road map to what is going to be covered on the exam.

-Focus on the cognitive level at which questions will be asked. Some of the material you only need to be
familiar with and some you will need to know very well. The cognitive level is defined by ASQ in the 
Body of knowledge and is based on Bloom's Taxonomy. There are six cognitive levels.  Here is an example 
of the six levels and what type of questions are associated with each level. The levels are in
order from least complex to most complex. The following examples deal with the CMQ/OE Body of 

Remember - Ability to recognize and recall 
Section I.C of the BOK, If you are asked about the types of teams you should be able to remember there are process improvement teams, ad hoc teams, self directed,etc.  

Understand -Ability to explain
Section I.A.2  If you are asked about organizational culture, you should be able to explain what the organizational culture is and what determines it. 

Apply - Know how to use and apply the ideas
Section III.A,1  If you are asked about the principles of management, you should be able to show how you would use the various principles and what is the desired outcome.

Analyze - Break down the information into the constituent parts and understand their relationship
Section III.C.1  If you are asked about ROI or NPV, you can analyze the results and determine which project is better and why.

Evaluate- Make judgements about the value of proposed ideas or solutions
Section IV.A,5  If you are asked about cost of quality, you can differentiate between the 4 categories and how changes in one area may effect the other areas. If you increase prevention costs how will that impact internal failure costs?

Create - Put parts or elements together in such a way to reveal a structure not evident before 
Section VI. D.  If you are asked about supplier improvement, you should be able to discuss what type of program and activities you would implement for achieving this.

-Develop a steady, consistent study pace that builds momentum leading up to the exam.
-Prepare and condition you to taking timed quizzes and exams to ensure the skills and 
strategies are learned and refined by the actual exam date.

Part of our curriculum involves extensive testing and quizzing to provide feedback to you for what areas to work on and to allow the instructor to monitor your progress. The material covered in our course is based on the body of knowledge for the Certified Quality Manager exam established by ASQ (American Society for Quality).